Feel Good Films ("we", "us") respects your privacy. This page explains what personal information we collect, why, and how it's handled. It applies to feelgoodfilms.com.au and to anyone who enquires about or books a wedding film with us.
When you enquire through our website or contact us directly, we collect the information you provide. Typically your name, email, phone number, wedding date, and venue. This is stored in our booking system, Studio Ninja.
If you book with us, we also collect the additional details needed to plan and deliver your film. Timelines, supplier contacts, and any notes you share with us about your day.
Our website uses the Meta Pixel, which allows us to measure the performance of our ads and show relevant ads to people who've visited our site. This works by placing a small file (a cookie) in your browser. You can control or disable cookies through your browser settings, or opt out of interest-based Meta ads directly through your Facebook or Instagram account settings.
We don't sell your information, and we don't share it with anyone outside the tools listed below.
We use a small number of trusted service providers to run our business. Your information may pass through:
Each of these providers has its own privacy practices governing how they handle data on our behalf.
We keep enquiry and booking information for as long as needed to deliver your film and meet our record-keeping obligations. If you enquire but don't go ahead with a booking, you can ask us to delete your details at any time.
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Just email us using the details below.
Feel Good Films (Apertura Films Pty Ltd), ABN 83 630 312 962
Melbourne, Australia
sasha@feelgoodfilms.com.au
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I’m based in Melbourne, Australia but work with couples around the globe.
Send it through with your venue and I’ll get the packages back to you.