Privacy Policy
Last updated 5 August 2026

Feel Good Films ("we", "us") respects your privacy. This page explains what personal information we collect, why, and how it's handled. It applies to feelgoodfilms.com.au and to anyone who enquires about or books a wedding film with us.

What we collect

When you enquire through our website or contact us directly, we collect the information you provide. Typically your name, email, phone number, wedding date, and venue. This is stored in our booking system, Studio Ninja.

If you book with us, we also collect the additional details needed to plan and deliver your film. Timelines, supplier contacts, and any notes you share with us about your day.

Cookies and tracking

Our website uses the Meta Pixel, which allows us to measure the performance of our ads and show relevant ads to people who've visited our site. This works by placing a small file (a cookie) in your browser. You can control or disable cookies through your browser settings, or opt out of interest-based Meta ads directly through your Facebook or Instagram account settings.

How we use your information
  • → To respond to your enquiry and discuss your wedding film
  • → To plan, film, and deliver your wedding film if you book with us
  • → To send you information you've asked for, like sample films or a quote
  • → To measure and improve how our website and ads perform

We don't sell your information, and we don't share it with anyone outside the tools listed below.

Who we share it with

We use a small number of trusted service providers to run our business. Your information may pass through:

  • Studio Ninja · our booking and CRM system
  • Mediazilla · used to host and deliver your finished film
  • Meta (Facebook and Instagram) · for ad measurement via the Meta Pixel
  • Google Workspace · for email correspondence

Each of these providers has its own privacy practices governing how they handle data on our behalf.

How long we keep it

We keep enquiry and booking information for as long as needed to deliver your film and meet our record-keeping obligations. If you enquire but don't go ahead with a booking, you can ask us to delete your details at any time.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Just email us using the details below.

Contact

Feel Good Films (Apertura Films Pty Ltd), ABN 83 630 312 962

Melbourne, Australia

sasha@feelgoodfilms.com.au